This Privacy Policy explains how MyDigitalEra (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit www.mydigitalera.org or engage our services. By using our site or services you agree to this policy.
1. Information We Collect
- Contact details you submit via forms — name, email, phone number, and the service you are interested in.
- Business details shared during strategy calls or onboarding (website URL, ad accounts, CRM data, analytics access).
- Usage data collected automatically — IP address, browser, device, referring URL, and pages visited, via cookies and analytics tools.
2. How We Use Your Information
- To respond to inquiries and schedule free growth audits.
- To deliver contracted services (web development, ads, SEO, automation, CRM).
- To send occasional updates, newsletters, or case studies (only if you opt in).
- To improve our website and measure marketing performance.
- To comply with applicable Indian laws and regulations.
3. Cookies and Tracking
We use first-party and third-party cookies (including Google Analytics 4, Meta Pixel, and LinkedIn Insight Tag) to understand visitor behavior and measure campaign performance. You can disable cookies via your browser settings; some site features may not work as expected.
4. Data Sharing
We do not sell your personal data. We share limited data only with:
- Service providers (hosting, email, CRM, analytics) who process data on our behalf.
- Legal authorities when required by applicable Indian law.
5. Data Retention
We retain inquiry data for up to 24 months and client project data for up to 7 years for tax and compliance reasons, after which it is securely deleted. You can request earlier deletion at any time.
6. Your Rights
- Access a copy of your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Withdraw consent for marketing communications.
To exercise any of these rights, email info.mydigitalera@gmail.com.
7. Data Security
We use industry-standard measures — HTTPS, access controls, and encrypted backups — to protect your data. No method of transmission is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed at anyone under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
10. Contact
Questions? Email info.mydigitalera@gmail.com or WhatsApp +91 78569 80700.